At Lasevgi, we take authenticity seriously. Every product we offer is 100% authentic and sourced directly from the brands. 

Our commitment to quality means that each item is directly source from the brand to ensure it is 100% authentic before being shipped to you.

When you shop with us, you can trust that you're receiving a genuine, brand-new product, backed by our dedication to providing authentic luxury at the best value.

If you have any questions about authenticity, feel free to contact our customer service team.

SHIPPING

At Lasevgi, we take pride in sourcing every product directly from the brands to ensure authenticity and quality.

Shipping Time: Please allow 7-14 business days for your order to be shipped, as timelines may vary depending on the brand's processing and availability.

International Shipping: We ship worldwide—USA, Europe, Asia—wherever you are, we got you.

Courier Partners: For international parcels, we use DHL, FedEx, Aramex, and Teleport. We’ll choose the best courier based on your location to ensure faster delivery to your doorstep.

Tracking Updates: Once your order is ready, we’ll send you a Tracking Number so you can follow its journey to you.

RETURNS AND REFUND

We want you to love your purchase, but if you need to make a return, we've got you covered! You can return your item within 7 days of receiving it, as long as it's unused and in its original condition.

Once we receive and verify the returned item, you'll be eligible for a partial refund. Please note that the initial shipping fee is non-refundable, and a 10% restocking fee will be deducted from the refund amount.

Buyers are responsible for return shipping costs, but don’t worry—we’ll provide you with the return address once your return is confirmed with our Lasevgi Customer Specialist team.

Before sending anything back, just reach out to our friendly customer service team—we’re happy to assist! 😊 For more details, check out our Terms and Conditions.

We do our best to cater to your needs and support you as much as we can, kindly reach out to us by clickling on our LIVE-CHAT.

As we are many customers worldwide, sometimes the chat queue could be longer, should there be no response immediately, rest assured you will hear from us via email. 

You will hear back from us in within minutes! Maximum by  1-2 working days - guaranteed! Pleasure to support you!